James Leow, CIT


BSc (Hons) in Computing
Certified NLP Practitioner (NFNLP) USA
Certified Neuro-Semantics Practitioner (ISNS) USA

James Leow, a graduate from the University of Bolton, UK is a professional speaker and a young entrepreneur. He comes from a diverse work background specializing in Services, Communication, Leadership, Negotiation, Image Grooming, Presentation and Team Building. Prior to his entrepreneurship, he was based in DELL Asia Pacific as a Service Specialist. During his time in DELL, James earned the “Best Breed” award in DELL’s Services department. He is certified in Business Plan Improvement (BPI), a Microsoft Certified Professional (MCP) and a Microsoft Office Specialist.

James later became a pioneer with U Mobile Sdn Bhd as an Operation Lead. Among his duties were to assist in setting up U Mobile nationwide customer service branches, staff recruitment, product training and creating SOP for the Interim Customer Support Center. After providing superb services in U Mobile, he left to establish himself with Packet 1 Networks as a pioneering head of branch operation, managing the Customer Relationship Management Regional Operations. He was responsible for site acquisitions and setting up P1 W1MAX regional service centers. He was also the person in charge of P1 W1MAX P@ddock and P1TSTOP operations nationwide. His notable services for both Telco’s have gained him numerous commendations from top management as a bright leader and customers for his outstanding service.

As an entrepreneur, James has proven himself to be passionate and dynamic and has successfully carried out training programmes for corporate clients from diverse industries. James worked closely with progressive organizations locally and internationally. In his efforts to give back to the society, he conducts programmes for the academic sector and has enriched the lives of these children with his mentoring and encouragement. His most notable contribution would be for the HONDA DREAMS FUND in collaboration with United Nations Development Programme helping under privilege youngsters to achieve their dreams.

James is a certified Practitioner of Neuro-Semantics and Certified Practitioner of Neuro-Linguistic Programming. He is also a Professional Licensed Trainer for MiniWorkshopSeries® and has train thousands of participants from various countries. Besides training, he also shared his experience in the areas of learning and development with millions of SMART FM listeners, one of the largest radio station in Indonesia.

James passion for public speaking fueled by his love for training has driven him to continue contributing and upgrading the skills of service professionals in various industries through his seminars and workshops.