
Jeffrey Yap
B.Science (UM)
Certified BAMC Trainer (Mu) Malaysia
DAMMO Champion (Ammodago International)
Certified CPD Trainer for RFP Programme (MFPC) Malaysia
Jeffrey Yap hails from Ipoh, Perak holds a Bachelor of Science from University of Malaya, the top 200 ranked universities in the world. Upon graduation, he ventured into insurance industry where he developed his knowledge and skills in the areas of claims management. As a Deputy Manager, he made the choice to move from claims management to become an in-house trainer where he truly discovers his motivation and his passion – to make a difference in his participants. To date, he has made a difference to more than 2500 participants from newly join agents, executives, senior agents, unit managers and agency managers.
Jeffrey is a Certified Continuing Professional Development (CPD) Trainer for Registered Financial Planner (RFP) by Malaysian Financial Planning Council (MFPC) and Certified Basic Agency Management Course (BAMC) Trainer by Malaysian Insurance Institute. Jeffrey has successfully completed the Team Builders Challenge by Team Builders International, Quality Workshop by PRUuniversity, Myers Briggs Traits Indicators Workshop by CPP, 7 Habits of Highly Effective People Signature Program by FranklinCovey, Six Thinking Hats Courses by Edward de Bono Training Private Limited (Singapore), Grasp the Killer Ideas by ThinkBuzan and Ammodago an oral communication program by Ammodago International where he was awarded as D’AMMO Champion for the ability to communicate and high motivational skills.
Jeffrey believes that the best way to help participants to learn is by engaging them in various fun and exciting activities. Jeffrey is enthusiastic, spontaneous, warm, friendly, caring, creative and understands how to bring the best in his participants. His ability to make connection with participants through humor keeps the participants interested and encourages active participation throughout the training. His training feedback is at 93% of training rating of good and excellent
Jeffrey’s other passion includes being an Emcee for conferences and events for Prudential, Tohtonku, St Peter’s Church and wedding ceremonies. His other passion includes music where he plays the guitar and bass in the band. He is also passionate about serving God and community.
Everyone has a CHOICE, the CHOICE that we make will determine the level of our success, the level of our success will therefore shape our destiny. So our destiny is not a matter of chance but it’s a matter of CHOICE, after all we are in this TOGETHER
-Jeffrey Yap

Lavanyah Raj
B.Psychology (Hons)
Certified NLP Practitioner Malaysia
Certified Awareness Before Change (ABC) Malaysia
Certified 5 Language of Appreciation at Work Malaysia
Certified CPD Trainer for RFP Programme (MFPC) Malaysia
Lavanyah discovered her passion in human development at a tender age when many were still figuring out what they would do with their lives. Hoping to realise her passion, she decided to set sail in the pathway of psychology and graduated from HELP University College with a Bachelors of Psychology (I-Ions). Her passion in human development further blossomed when she served in a multinational insurance company with an agency force of more than 13,000 agents. This small in size but big at heart trainer is certified and licensed to conduct Registered Financial Planner Program for Module 1 & Module 2 by Malaysia Financial Planning Council (MFPC) She was also an inhouse trainer for 7 Habits of Highly Effective People by Franklin Covey,Certified Influencer: The Power to Change Anything by Leadership by Leadership Resources Malaysia. She is a Certified NLP Practitioner Malaysia, Certified Awareness Before Change (ABC) Malaysia by CSALT Indonesia, and a Certified 5 Language of Appreciation at Work Malaysia by VitalSmart
Besides making a difference in others, she also believes in constantly developing and improving herself. She has attended various programs such as Myers Briggs Traits Indicator Workshop by CPP, Six Thinking Hats Course by Edward de Bono Training Private Limited (Singapore), Grasp the Killer Ideas by ThinkBuzan and Ammodago an oral communication program by Ammodago International.
Lavanyah is also dangerously armed with archery skills where she represented the country to many world tournaments. Just to name a few, Lavanyah participated in the Asian Junior Championship, Calcutta, India, Asian Grandprix 2, Chengzhou, China, Archery World Junior Championship, Czech Republic, Asian Games, Busan, Korea, Malaysian Open and Sukan Malaysia (SUKMA). Bagged with 7 years of experience in this field, she often uses archery elements in her sharing because she believes that there is learning in everything that we do and people learn best only by experiencing.
Her programs have touched more than 5000 participants with 96% of them rated her training good and excellent. She also specializes in making training an enjoyable experience with lots of fun and laughter where all of her classes have always been fun, interactive, and interesting. She never fails to receive positive feedbacks from her participants with regards to her training skills.
Lavanyah has also led and been part of the organizing committee of numerous projects for her previous organization. Her creativity to develop tailor-made and relevant modules for her clients has constantly been sought after. This is what sets her apart from other trainers.
I narrow gaps between you and your dreams.
-Lavanyah Raj

Lincoln Leong
MBA specializing in HRM
B. Eng (I-Ions) Electronics majoring in Computer
Certified NLP Practitioner, Malaysia
Certified CPD Trainer for RFP Programme (MFPC) Malaysia
Advanced Communicator Bronze, Advanced Leader Bronze (Toastmasters International)
Lincoln Leong, a graduate with a Masters in Business Administration Specializing in Human Resource Management and having experience in talent management (particularly in behavioral interview), understands that learning has to be inspired from a person’s interior rather than being imposed from a person’s exterior. Hence, Lincoln’s trainings have always been engaging and dynamic which facilitates inspirational learning. Till date, Lincoln’s trainings have impacted over 3000 participants from different service industries such as the healthcare and insurance industry. His participants range from the level of non-executives to managers.
Lincoln’s practical experience in dynamic training engagement has been further enhanced with his active involvement with Toastmasters International. Lincoln is a Toastmaster with Sunway Toastmasters Club and has achieved the Advanced Communicator Bronze (ACB) and Advanced Leader Bronze (ALB) recognition. He led the club as the President of Sunway Toastmasters Club in the term 2011/2012 and has garnered numerous awards for the club during his term in office. Among these are the President’s Distinguished Club Award and Smedley’s Award. Lincoln has also represented Sunway Toastmasters Club in speech contests in the Area, Division and the District level. He has also personally mentored, coached and inspired several of his club members towards effective speaking and communication. He is also the Area C5 Governor for the term 2013/2014 with 4 clubs under his care.
Lincoln is a Certified Continuing Professional Development (CPD) Trainer for Registered Financial Planner (RFP) by Malaysian Financial Planning Council (MFPC) by Malaysian Insurance Institute and a Certified NLP Practitioner, Malaysia.Till date, over 3000 participants have benefited from the trainings which Lincoln provides on the Registered Financial Planner (RFP) course. The other programs which Lincoln has been engaged to conduct for his clients are related to self management, team building, public speaking, communication, customer service, problem solving and decision making, just to name a few.
Believing in continuous learning, Lincoln has involved in numerous self enhancing programs by offered by distinguished organizations such as the Team Builders Challenge by Team Builders International, Myers Briggs Type Indicator Workshop by CPP, 7 Habits of Highly Effective People Signature Program by FranklinCovey, Six Thinking Hats Courses by Edward de Bono Training Private Limited (Singapore), Grasp the Killer Ideas by ThinkBuzan and Ammodago an oral communication program by Ammodago International.
Make a conscious DECISION on what you really want. Take an ACTION each day which moves you to your committed goal. For it is through the compound effect of DECISIONS and DAILY ACTIONS that dreams are realized.
– Lincoln Leong